Block Management

We are proud to provide a local professional and comprehensive service for Residents Management Companies in the Swindon area. We are well-respected locally by leaseholders and professionals in the property sector.

This reputation has been gained over many years and is as a result of concentrating on our core areas of expertise, local people, local agents, local tradesmen, local professionals and local property.

As part of our Block Management service we will be responsible for the below. If you are not local to Swindon, we would be happy to provide a Back Office service where we split the management duties with the RMC or property agent which wil handle Front Office local site issues such as maintenance and leaseholder issues. More details on this service can be found here

Our Services

  • Accounting Records
    • Maintain accounting records
    • Maintain Service charge payment records
    • Maintain dedicated client bank account details
    • Prepare agreed annual budgets and forward forecasts including sinking funds and reserve accounts.
    • Pay all contractors invoices and other expenditure
  • Company Secretary
    • Fill the role of Company Secretary for the Residents Management Company
    • Maintain records and statutory registers of members, shareholders and directors
    • Issue all member and/or shareholder certificates
    • Complete and submit Annual Returns to Companies House
  • Lease Assignments

    Provide all documentation for the exchange of documents required for a lease assignment carried out by solicitors acting for the purchaser and vendor of leasehold property (or freehold buildings with the benefit of leasehold land) and the Manager of the property.

  • Insurance
    • Arrange buildings insurance
    • Arrange directors and officers insurance
    • Deal with any insurance claims
    • Provide details of all insurance cover to leaseholders
  • Service Charge & Ground Rent
    • Issue ground rent demands
    • Issue service charge demands
    • Issue administration charges
  • Collection of Debts
    • Deal with the collection of monies due from leaseholders
    • Issue reminders and final notices
    • Issue County Court Summons if necessary
  • Site Maintenance
    • Conduct regular site inspections which inform the preparation of and annual review of a forward maintenance programme.
    • Organise all contract cleaning, gardening and maintenance of structure and common areas including grounds.
    • Deal with the specification, tendering, running and supervision of larger maintenance and repair contracts where Section 20 Notices are required.
    • Meet the requirements of the 2010 Equality Act with relation to common parts.
  • Correspondence & Meetings
    • Maintain leaseholder contact details and correspondence with leaseholders
    • Call, chair (if required) and prepare the minutes of AGMs of the Residents Management Company
    • Issue notices in respect of breaches of lease
  • Health & Safety
    • Take responsibility for risk management and health and safety generally at the client property
    • Ensure compliance with fire, electrical and asbestos safety requirements in the common parts.
  • Websites

    Set up and maintain a dedicated website for your site which will include copies of:

    • Insurance documents
    • Annual accounts
    • Expenditure year to date
    • Expenditure forecasts
    • Correspondence, notices and other useful information
  • Complaints

    Deal with leaseholder(s) disputes and complaints in accordance with our Complaints Procedure.